A guide that tells your house's story.
A concierge that answers for you.
No more answering the same questions at midnight. The guest asks, the concierge answers — in four languages, day and night.
— 01
Tells the story,
for you.
Write once what you always end up explaining — the entrance, the wi-fi, the rules — and the guest has it all to hand, in four languages.
— 02
Answers
for you, 24/7.
The midnight question is answered by the concierge, with what you wrote.
— 03
Calls you only
when it must.
If it really is for you, an alert reaches your phone — the rest sorts itself out without stealing your time.
— 01 · the guide
Explain everything
just once.
The key safe code, the wi-fi, the check-in time. Write it once and every stay gets its own link, in four languages. The AI writes the draft — the voice is yours.
— your recommendations
Nobody knows the area the way you do.
The beach only the locals use, the bakery that opens early. The guest follows your directions and takes your house home in their memory.
— the house rules
Answers before anyone asks.
The wi-fi password, the time to leave, where the bins go. It is all written in four languages, in a link or a QR code by the door — and nobody rings you to ask.
— what the law asks for
Publish without legal jitters.
The registration number, the capacity, the noise rules, the complaints book. Before you publish, a list shows what is still missing — and you press the button with an easy mind.
— 02 · the concierge
Answers for you
while you sleep.
It is midnight and the guest cannot find the gate code. It answers in four languages, with what you told it about the house. And it calls you when it does not know.
— your channels
Your number, only if you want.
They open WhatsApp on a café terrace, or the guide on the sofa. Nothing to install, no account to create — and your own number reaches them only if you choose to share it.
— your voice
You will hear your own voice in the answer.
It says what you wrote, in the tone you chose. When it does not know, it does not invent: it calls you — and the guest feels the house.
— the guest's languages
No more translating in a hurry.
They ask in Portuguese, English, French or Spanish. The answer goes back in the same language — and nobody feels like a foreigner.
Your house · Concierge
PT · EN · FR · ES
guest · 14:32
Where do I park?
ciceroni
Right by the entrance, next to the fig tree. It fits a small car; if yours is large, there is a space 50 m down the road.
guest · 23:18
The kitchen tap is dripping.
ciceroni · ✦ calling the host
That one is for the host — I have let them know. They will talk to you right here.
23:47
Thursday
A guest asked for you
kitchen tap dripping · entire house, stay in progress
The guide is still unopened
they arrived yesterday · nobody has opened it
swipe to reply
— your house · this week
Only this needed you.
— the rest answered itself in the guide
— 03 · the alerts
You only handle
what is for you.
Times, wi-fi, parking: the day to day does not need you. What does reaches your phone.
Your reply
WhatsApp— you, in the middle of dinner
On my way now. In the meantime, close the stopcock under the sink.
23:49 ✓✓
the guest, on their own phone
On my way now. In the meantime, close the stopcock under the sink.
24 hours
while you talk, the AI stays quiet
the AI
does not invent: it calls you
no WhatsApp
the request goes out by email
— 04 · the whatsapp you already have
Your WhatsApp
stays yours.
You do not change your number, or your app. You carry on talking to your guests exactly as you always have. ciceroni adds a concierge number that handles the day to day — the wi-fi, the check-out time, where to have dinner — in Portuguese, English, French or Spanish.
When someone really does need you, the message reaches your WhatsApp, and you answer from there. The reply goes to the right guest, without opening any dashboard.
nothing to install
not for you, not for the guest
pt · en · fr · es
the concierge answers in the language of whoever asks
reply from your phone
your answer reaches the right conversation
the guest
She always talks to the same number. The last reply is the host's, written on his own phone.
the host
Alerts arrive in the WhatsApp he already uses. He answers there, without opening any dashboard.
01 · the booking
The guide goes out by WhatsApp.
When you create the stay, the guest receives the link to the guide. The day before arrival, a reminder.
02 · the question
The concierge answers.
With what is in your guide, at any hour, in the guest's language. In the guide or on WhatsApp — it is the same conversation.
03 · what is for you
It reaches your phone.
Faults, complaints, refunds, emergencies. You answer from your own WhatsApp; for 24 hours the AI stays quiet and the two of you talk.
— 05 · the extras
coming soonSell what you
already offer.
The airport transfer, breakfast, the later check-out, firewood for the fireplace. Today it is arranged over the phone, if the guest remembers to ask. With extras, it will sit in the guide, with a price, in plain view of whoever is staying.
The guest will be able to ask in the guide or through the concierge. The host confirms, and charges exactly as they charge today. ciceroni takes no commission.
- the guest asks
- you get the alert
- you confirm or decline
- you settle with the guest
0% commission
the money is all yours
limits per booking
and availability by day
no answer within 4h
the request is declined and the guest told
the guide · extras from the house
Airport transfer
Lisbon → house, up to 4 people
Regional breakfast
bread, serra cheese, fruit
Check-out at 14:00
instead of 11:00
Nothing to pay now — you settle with the host.
example · what the guest sees
— 06 · the dashboard
Know what your
guests read.
How many opened the guide. Which parts they read — the arrival, the wi-fi, the house rules. The score they left at the end.
And what they asked the concierge: if everyone asks about parking, the guide is hiding the answer.
per house
each property with its own numbers
conversations kept
read what the concierge answered
Casa do Largo
illustrative example- guide opened
- 17/19 stays
- visits per stay
- 4.2
- average score
- 4.8/5
- reviews
- 12
most-read parts
- Arrival17 of 17
- Wi-fi15 of 17
- Check-out11 of 17
- House rules6 of 17
- “Where can I park near the house?”answered · guide
- «Podemos sair mais tarde, às 13h?»answered · whatsapp
- “There is no hot water in the shower”passed to you
— who it is for
From a single house to a whole building.
Every unit has its own guide and its own QR code.
Entire house
Apartment
Private room
Hostel
B&B
Farm · agritourism
Glamping
— launch
Join today
and pay nothing.
- you getThe guide, the QR code and the concierge — in the guide and on WhatsApp.
- you payNothing. No card, no lock-in.
- laterWe give 30 days' notice before there are prices.
— common questions
What people usually ask.
What does it cost?→
During the launch, nothing. The guide, the QR code and the concierge — in the guide and on WhatsApp — at no cost at all. Before there are prices, we give 30 days' notice.
What does it cost to sell extras?→
Nothing. Extras are on their way and they will carry no commission: the guest asks, the host confirms and charges exactly as they charge today.
Do I need a card to start?→
No. Create the account, fill in the guide and publish — with no card and no lock-in.
What languages does it speak?→
Portuguese, English, French and Spanish, in the guide and in the concierge. The guest asks in theirs, and the answer goes back in the same one.
Does the guest get my mobile number?→
Only if you choose to give it. The guest talks to the concierge number; yours appears in the guide only if you choose to share it.
Do I have to change my number or my app?→
No. You carry on with your WhatsApp and your own number. ciceroni talks to guests from a concierge number of its own, and only writes to you when something needs you.
Do guests have to install anything?→
No. The guide opens in the browser on their phone, and the concierge replies in the guest's ordinary WhatsApp.
Does the AI make things up?→
No. It answers only with what you told it. When it does not know, it calls you, and it stays quiet while you talk.
Can I stop using it?→
Whenever you like. There is no subscription and no lock-in holding anyone.